SaaS Business Development Manager

Summary & Overview

The candidate is a strategic, relationship-driven Account Executive / Client Principal with 6+ years of experience across SaaS, technology services, account management, customer success, and new business development in both WA and the UK. Their most recent role was at a technology services organisation, where they led enterprise and public-sector accounts, developed whitespace opportunities, and supported growth in cloud/data/managed services.

Prior roles include a SaaS account representative position where they managed six global clients across oil & gas, handling CS/CX, renewals, change management, onboarding, revenue expansion and new business generation (500+ outbound activity KPIs annually.

They also have strong exposure to mining, O&G, and industrial sectors.

Industry overview & interests:

• Prefers SaaS-based, product-led environments.
• Comfortable learning new technical products, if not strictly SaaS.
• Prefers managing a smaller patch rather than high-volume churn roles.
• Open to partnership-focused roles and CSM roles.
• Not interested in government-heavy roles

Key projects & capability examples:

• Integrated PRONTO
• Managed major O&G clients on compliance and contractor management platforms.
• Drove growth in both new and existing accounts through consultative selling.
• Supported change management and multi-year sales cycles (up to 2 years).

Why Hire

Achievements & successes

• Strong track record managing enterprise and global accounts, improving retention and driving revenue expansion.
• Brings a blend of customer success, new business, and account management - comfortable wearing multiple hats.
• Experienced in platforms, compliance systems, SaaS workflows, and contractor ecosystems.
• Proven sales development capability: outbound prospecting, cold calling, pipeline development, and nurturing long-cycle deals.
• Strong communicator with polished client-facing presence; confident in C-suite engagement.
• High adaptability: has successfully moved industries (tech, SaaS, mining services) and markets.
• Brings strategic account planning, commercial awareness, and cross-functional collaboration (delivery, technical, and commercial teams).
• Motivated by growth environments and modern software organisations where they can progress.

Areas for Development / Review

• Would benefit from deeper specialisation in a specific SaaS vertical, as prior roles have spanned tech services and compliance software but not deep product specialisation.
• Prefers structured environments; may require support transitioning into early-stage or highly ambiguous startup environments.

Education & Certifications

• Music Production, British Institute of Modern Music (UK)
• Dale Carnegie: Building Business Through Relationships; High-Impact Presentations

Availability & Remuneration Expectations

• Base salary: $145K with bonuses/OTE
• Not open to low-base/high-commission structures.
• Notice period: Can commence in the new year
• Work type: Permanent only.
• Visa: Permanent Resident.