Business Analyst

Summary & Overview:

This candidate is an experienced Senior Business Analyst with 9+ years across utilities, WA Government, not-for-profit and commercial environments. Their recent work has focused on business process re-engineering, requirements analysis, digital transformation, CRM and enterprise system implementations, with strong experience across Microsoft Dynamics, Salesforce, SAP, Oracle PeopleSoft, Azure DevOps and Jira.

Their current contract finishes at the end of September with no extension option, and they are looking for another Senior BA contract. They have relevant experience for government and utility environments, including previous engagements within WA water/environmental regulation and other state government agencies.

Why hire:

The candidate brings strong end-to-end BA capability across discovery, workshops, requirements elicitation, process mapping, user stories, system enhancements, data migration, UAT and change management. Recent achievements include leading BA delivery for a SAP/Salesforce payment remediation program, Microsoft Dynamics implementations and multiple greenfield/legacy system transformations. They are comfortable engaging business, technical, vendor and senior stakeholders and working across Agile and Waterfall environments.

Areas for development/review:

The candidate's strongest positioning is within Senior Business Analyst / transformation delivery roles, particularly across government, utilities and enterprise applications. Their background is broad, although their recent experience is weighted towards Dynamics/Salesforce and government transformation, rather than deeply technical infrastructure delivery.

Education and Certifications:

MBA, Bachelor of Arts (English Hons.), Certified Scrum Master and Lean Six Sigma Yellow Belt. Technical exposure includes Dynamics CRM, Salesforce, SAP, Oracle EBS/PeopleSoft, SharePoint, Jira, Azure DevOps, BPMN 2.0, Confluence and Visio.

Availability and remuneration expectations:

The candidate's current contract concludes 30 September, with no extension available, and they are targeting a 1 October start. They are looking for another contract opportunity and are targeting approximately $1,150/day (charge).