Our commitment to maintaining your privacy
Collection of your personal information
We will collect personal information from you directly: if you are a Candidate, when you apply for work; if you are a Client, during our business relationship with you; or if you are a Referee, when seeking your opinion. We may also collect personal information from a third party or a publicly available source to enable us to confirm the information you have provided to us, and to include other relevant and necessary information in connection with your application to us for work. We also collect personal information through our websites and social networking services such as Facebook and Twitter. We use this information to improve our website.
How your personal information is held
We may disclose your personal information for any of the purposes for which it is primarily held or for a related purpose where lawfully permitted. Disclosure will usually be to our Clients and to Referees. Disclosures may also be to our contracted service suppliers, such as IT suppliers and background checking agents. We don’t disclose sensitive information about you unless you agree, or would reasonably expect us to. Some of your personal information is likely to be disclosed to overseas recipients. This will occur when our
databases are hosted on overseas servers.
Accessing and correcting your personal information
Subject to some exceptions that are set out in privacy law, you can gain access to the personal information that we hold about you. You will need to be in a position to verify your identity, and we may impose a moderate charge. If personal information that we hold about you is inaccurate, out of date, incomplete, irrelevant or misleading, we will take reasonable steps to correct it.
How to make a complaint
You have a right to complain about our handling of your personal information if you believe that we have interfered with your privacy. Please contact us, preferably in writing, using the details below.
How to contact us
You can contact us at Privacy Officer on (08) 6143 5000 or [email protected] .
Beacham Group manages personal information as an Australian Privacy Principles (APP) entity under the Australian Privacy Principles (APPs) of the Privacy Act. We will collect personal information from you directly when you fill out and submit one of our registration forms, application forms, or any other information in connection with your application to us for work.
As a contracted service provider to a range of Commonwealth, State and Territory government agencies, it may be necessary for us to collect and manage personal information as an Agency under different privacy arrangements.
To find out if this may apply please contact us on the details noted above.
This policy may change over time in light of changes to privacy laws, technology and business practice. If you use our website regularly or conduct transactions with us that involve us to collect your personal information, it is important that you check this policy regularly to ensure that you are aware of the extent of any consent, authorisation or permission you might give.
Kinds of Information that we Collect and Hold
Visiting our website
Beacham Group collects non-Personal Information on Site visits by users including, without limitation, which sections of the Site are most frequently visited, how often and for how long. This data is always used as aggregated, non-Personal Information, and may be shared with Beacham Group partners to provide them with information relating to how Beacham Group visitors ‘use’ the Site.
Third Party Measurement
In order to better understand our users, Beacham Group utilises Google Analytics to assess Site and Site traffic.
A tracking code is used to collect the following information on the usage of the Site:
● The number of pages views (or page impressions) that occur on the Site;
● The number of unique visitors to the Site;
● How long these unique visitors (on average) spend on the Site when they do visit; and
● Common entry and exit points into the Site
The aggregated, non-Personal Information is collated and provided to Beacham Group to assist in the usage of the Site.
Information of Candidates, Client and Referees
The type of personal information that we collect and hold is information that is reasonably necessary for the proper performance of our activities or functions as a recruitment agency (go to Purposes ) and is likely to differ depending on whether you are:
● A Candidate – i.e. someone who is looking for a placement or work through us; or whom we have identified as a person who might be receptive to an offer of a placement or work through us;
● A Client – i.e. someone other than a Candidate who is looking to acquire our services as a recruitment agency or whom we have identified as someone who might be interested in acquiring our services; or
The type of information that we typically collect and hold about Candidates is information that is necessary to assess amenability to work offers and work availability; suitability for placements; or to manage the performance in work obtained through us. It includes:
● Information submitted and obtained from the Candidates and other sources (e.g. Referees or
Clients) in connection with applications for work;
● Information about personality, character, skills, qualifications and experience;
● Information about career path and preferences;
● Information about work entitlement and ability to undertake specific types of work;
● Information about health status and ability to undertake specific types of work;
● Work performance information;
● Information about incidents in the workplace;
● Personnel information including contact details;
● Information in relation to absences from work due to leave, illness or other causes;
● Bank details and Tax File Number;
● Information required to undertake criminal history checks and obtain criminal history records; and
● Information required to ascertain a Candidate’s right to work in Australia.
The type of information that we typically collect and hold about Clients is information that is necessary to help
us manage the presentation and delivery of our services and includes:
● Client relationship information;
● Information about position, contracting and hiring authority;
● Information about team structures and roles;
● Information about incidents in the workplace;
● Client facility addresses, ABN, key personnel and contact details; and
● Credit check and financial information.
The type of information that we typically collect and hold about Referees is information that is necessary to
help make determinations about the suitability of one of our Candidates for particular jobs or particular types
of work and may include:
● Information about work position, authority to give a reference and preferred contact details;
● Opinions of the Referee regarding the Candidates character and work performance or work
● Facts or evidence in support of those opinions, sometimes involving the Referee’s own knowledge
and experience of having worked with the Candidate.
The purposes for which we collect, hold, use and disclose your personal information are those purposes that are reasonably necessary for the proper performance of our functions and activities as a recruitment agency.
● Candidates – personal information is typically used for recruitment and work placement operations, pre-employment screening, staff management, training, remuneration, workplace health and safety, statistical purposes and statutory compliance requirements.
● Clients – personal information is typically used for client and business relationship management, review of workplace operations and health and safety management, credit checking, statistical purposes and statutory compliance requirements.
● Referees – personal information is typically used to confirm identity and authority to provide references and for candidate suitability assessment.
How your personal information is collected
Generally, information will be collected directly from you.
● Candidate – information is collected through your application, from referees, results of any competency test or similar, and other sources such as registrations or any professional disciplinary matter.
● Referee – information is collected from the Candidate in the course of their application for work, and from you when providing the reference.
We may also collect personal information about you from publicly available sources including newspapers, journals, directories, the Internet and social media sites. This information will be included in our records only if reasonably necessary for the performance of our activities or functions as a recruitment agency.
Photos & Images
We may request proof of identification from you including copies of your passport, visa, driver’s license or any other relevant licences and will only do so for the performance of our activities or functions as a recruitment agency.
We also collect personal information through our websites and social networking services such as Facebook and Twitter . We use this information to improve our website. Refer to our Electronic Transactions Policy .
How your Personal Information is Held
When your personal information is collected it will be held in our Information Record System until it is no longer needed for any purpose for which it may be used or disclosed, at which time it will be de-identified or destroyed provided that it is lawful for us to do so.
Our Information Record System
Information you provide to us is stored in our secure cloud-based recruitment database and document storage system, which are restricted and accessible by staff through the use of individual log-in credentials.
We will take all reasonable steps to ensure the information you provide us remains secure and confidential and is only used for the performance of our functions or activities as a recruitment agency. Refer to our Data Security Policy .
We may disclose your personal information for any of the purposes for which it is primarily held or for a related purpose where lawfully permitted. We may disclose your personal information where we are under a legal duty to do so, including circumstances where we are under a contractual duty to disclose information. Disclosure will usually be internally and to our related entities, to our Clients, and to Referees for suitability and screening purposes.
Related Purpose Disclosures
We outsource a number of services to contracted service suppliers (CSPs) from time to time. Our CSPs may see some of your personal information. Typically, our CSPs would include Software solutions providers, IT contractors and/or Background checking and screening agents.
We take reasonable steps to ensure that terms of service with our CSPs recognise that we are bound by obligations to protect the privacy of your personal information and that they will not do anything that would cause us to breach those obligations.
Some of your personal information is likely to be disclosed to overseas recipients. The likely countries, type of information disclosed and likely recipients are indicated, so far as is practicable, in the following table:
|Cross Boarder Disclosures|
|Country||Type of Information||Likely Recipients|
|NZ||Any information held on our|
|Our database provider holds data on|
their servers in NZ.
|UK||Any information held on our|
|Our database provider holds data on|
their servers in UK.
Access & Correction
Subject to some exceptions that are set out in privacy law, you can gain access to the personal information that we hold about you. You will need to be in a position to verify your identity. There are some exceptions to providing access, such as when opinions have been provided confidentially in the course of our performing reference checks and access would impact on the privacy rights of other people.
We might impose a moderate charge in providing access. Our Privacy Coordinator would discuss this with you. We will generally respond to your request for access within five (5) working days.
If you find that personal information that we hold about you is inaccurate, out of date, incomplete, irrelevant or misleading, you can ask us to correct it by contacting us. We will take such steps as re reasonable in the circumstances to correct that information to ensure that, having regard to the purpose for which it is held, the information is accurate, up to date, complete, relevant and not misleading.
Please advise us if you wish to be removed from our recruitment software system. We will amend your status to “inactive” and will remove information that we have no present need for or obligation to retain. There is no charge to correct information. We will generally respond to your request for access within five (5) working days.
Should we suspect a data breach, we will follow our Data Breach Response Framework. The data breach will be investigated quickly and the appropriate notifications will be sent out. Should the breach be considered an eligible data breach the Australian Information Commissioner will be provided a statement as per the Notifiable Data Breaches under the Privacy Act (1988).
You have a right to complain about our handling of your personal information if you believe that we have interfered with your privacy. If you are making a complaint about our handling of your personal information, it should first be made to us in writing. Any complaints we received will be investigated by our Management Team and a written response will be provided to you as soon as possible.
Please contact our Privacy Coordinator on (08) 6143 5000 or [email protected] . You can also make complaints to the Office of the Australian Information Commissioner ( http://www.oaic.gov.au/privacy/privacy-complaints ).
If you have any questions, or would like more information, please contact us via [email protected] or call (08) 6143 5000.
Additional information is available in the following policies which are available on request:
● Direct Marketing Policy
● Electronic Transactions
● Privacy Complaint Handling
● Data Security
If you are a resident of the European Union for the purposes of the GDPR, then in addition to what is set out above, the following applies to you. Beacham Group is a data controller and processor for the purposes of the GDPR and by your consenting to this Privacy Statement Beacham Group is able to processes your Personal Data in accordance with this Privacy Statement. Our Contact details are set out in the “More Information” paragraph above.
In providing services to you, following you applying for a role with Beacham Group, your application will be assessed and processed on our recruitment database. Should you be successful in our interview process, your details will be submitted to our client. This will not be done without your prior consent. For Candidates that are successfully placed in a contract role, they have their details send to our timesheet and payroll provider.
In addition to your right set our above, you may:
● update or rectify any of the Personal Data that we hold about you, in the manner described in the “Correction” paragraph above.
● withdraw your consent to Beacham Group’s use of your Personal Information as described in this Privacy Statement by deleting your account. This will also delete all the Personal Data about you which we hold.
You can request your account be deleted by contacting us (see More Information above for our contact information)
● request that Beacham Group
– provides you with a copy of the Personal Data Beacham Group holds about you in a portable and machine readable form; or
– share your Personal Data with a nominated third party;
● you may request that from us by contacting us using any of the methods set out in the “Contact Us” paragraph above. Should you have any concerns in relation to Beacham Group’s collection and/or processing of your Personal Data, then in addition to the process set out in the “Complaints” set out above (including the right to complain to the Office of the Australian Information Commissioner), you
have the right to complain to a supervisory authority (within the meaning of the GDPR).